Account Manager (Hotel Cleaning)

2 days left

Recruiter
Bridge Recruitment
Location
London
Salary
35000.0000
Posted
02 Feb 2017
Closes
02 Mar 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Role: Account Manager (Hotel Cleaning)

Salary: £35k -40k

Job Status: Full Time / Permanent

Location: London, South East

Vacancy Reference: VR/03036 (Please quote this reference when registering your interest).

Role Description:

·To develop and maintain a professional and proactive business relationship with Housekeeping Manager and Supervisors across 11 4* hotels

·Provide customer service and operational efficiency in line with contract requirements

·Ensure all Housekeeping staff are properly inducted and trained

·Lead, motivate and develop teams to achieve customer satisfaction and company objectives

·To identify and initiate improvements to service, quality and operational efficiency

·To provide guidance, advice and direction to resolve major issue and satisfy client and guest requirements

·To promote and pursue business development opportunities to grow the business

·Advise management of all changes within the Hotel affecting the scope of housekeeping requirements

·Manage all Health and Safety related matters, carry out risk assessments and investigate all incidents and accidents occurring within hotels

·Plan, monitor and control budgets to achieve planned business performance

·Oversee the selection and recruitment of staff


Key Requirements:

·Customer orientated

·Well presented

·Budget experience

·IT literate

·Experience of managing multiple hotels.