Operations Manager

3 days left

Anne Jagger Recruitment
02 Feb 2017
02 Mar 2017
Contract Type
Full Time

Anne Jagger Recruitment is working with a market leader in home furnishings and bedding. They are a highly reputable and prestigious e-commerce start-up based in Central London. We are seeking an Operations Manager to ensure the customer delivery rates are the best in the market.

This role will be responsible for getting the company products to customers all over the world on time, whilst managing and developing a team of coordinators who manage the day to day customer interaction.

Key Requirements:

  • Manage the process of delivering products to customers, from order capture to delivery.
  • Building relationships with the logistics providers to manage stock and delivery levels.
  • Issue management - working with the Customer Experience team to manage and resolve issues.
  • Implementing process improvement to the end to end order management process, ensuring you offer a market leading service.
  • Reviewing fulfilment options, including project management to review booking slots, evening and weekend delivery etc.

This role would ideally suit an Operations professional with experience in the retail or e-commerce market, with thorough experience in customer fulfilment. You must be a dynamic individual who has worked in a growing and/or fast paced environment.

You must be an experienced manager who thrives on leading and developing. We are seeking a proactive, self -starter, who is keen to solve problems and create ways to ensure the logistics strategy is market leading.

International or European experience would be advantageous.

Our client is offering a wide role with responsibility; they are a rapidly growing business and offer fantastic career progression both in the short and long-term.

The salary for this permanent position is up to £55,000 per annum depending on skills and experience. This is a full-time role with the working hours of 09:00-18:00 Monday to Friday.

Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.