UCCE Project Engineer - Home Based

4 days left

Fullbrook Consulting Group
02 Feb 2017
02 Mar 2017
Contract Type
Full Time

The Client:

OUr client is an IT and Telecommunications managed services provider.

Role & Key Responsibilities:

  • The Cisco Project Engineer will be responsible for implementing Cisco UCCE solutions within existing clients.
  • Work in a virtual project team and be responsible for the full implementation lifecycle.
  • Work closely with other departments to agree solution design, ensuring design is in line with client requirements.
  • Prior to installation, provide network, voice and environmental advice to clients.
  • Ensure efficient delivery of solutions and excellent customer service is provided throughout implementation.
  • Carry out testing to ensure client’s network is capable of carrying voice.
  • Provide a detailed internal and client handover.
  • Proactively identify any issues which may arise when implementing solution.
  • Act as a main point of technical contact throughout the implementation process for the client.
  • Ensure that clients and other technical teams are updated of progress at all times.
  • Develop and maintain strong relationships with clients.
  • Strive to meet delivery milestones and work in accordance with company procedures.
  • Develop technical and operational knowledge and technical qualifications.

Skills & Experience:

  • At least 2 years’ experience within a project engineering position.
  • Solid experience of installing and configuring Cisco UCCE applications.
  • Solid Cisco IP Telephony experience with knowledge of business telephony applications in the converged environment.
  • Experience in coordinating with various departments and meeting desired project deadlines.
  • Strong understanding of telecoms and networking principles.
  • The ability to explain technical matters to non-technical staff.
  • Excellent communication and client relationship skills.
  • A keen interest in application development and scripting would be a bonus.
  • A proactive and enthusiastic nature.


  • Home Based