Supervisor - Premium Brand White City

Recruiter
trpRecruitment
Location
London
Salary
23000.0000
Posted
02 Feb 2017
Closes
02 Mar 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
My client is an established premium/luxury brand who are looking for a strong Supervisor for their fabulous store in White City. The ideal candidate will be able to inspire the team to deliver a high standard of customer service, ensuring that every customer receives the best possible experience during their visit.

Working within a team you will be accountable for supporting all members, training colleagues and keeping within company guidelines and procedures.

Main duties of this role will include:

- Provide excellent service in store making sure that it is delivered from every member of staff
- Communicate targets and key information to the team, making sure that the management message is received by all staff through daily briefs and updates
- Manage the team to keep a high performance through individual and store sales
- Support and challenge the team to keep building customer relations
- Inspire teamwork and motivate staff
- Lead by example, ensuring the team are brand ambassadors
- Assist with store reports and provide analysis of sales
- Keep the store at its most commercial appropriate to the guidelines
- Deal with customer inquiries and complaints in a timely and professional manner

Person requirements:

- Previous experience as a Supervisor within premium brand
- Exceptional standards of customer service
- Brand Ambassador in both behaviours and grooming
- Strong leadership and communication skills
- Organised and motivated
- Confident, enthusiastic and energetic
- Ability to prioritise and meet deadlines