Customer Service/Telesales Executive

Recruiter
IMS of Smithfield
Location
London
Salary
16120.0000
Posted
02 Feb 2017
Closes
02 Mar 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Excellent opportunity for an experienced Telesales person to join a successful family run company within the food service industry; Due to continual growth we have a current vacancy for an enthusiastic Telesales Executive.

The role

  • Managing allocated customer accounts via outbound and inbound calls, and collate accurate information to ensure that our clients are fully benefiting from our products and services
  • To meet the needs of the customers by providing excellent standards of service in the most mutually profitable manner.
  • To ensure that the company's brands and service proposition is fully understood and implemented with customers.
  • To take ownership, manage and resolve customer queries, in bound order taking and relationship building
  • Generating new business opportunities via warm sales leads
  • Work to hit or exceed individual set targets whilst working cohesively as a team

Skills required

  • Previous Telesales experience would be beneficial
  • Confident and friendly telephone manner
  • Target driven
  • Self motivated with a desire to succeed
  • Excellent time management
  • Computer literate with a sound knowledge of Microsoft Word and also Excel
  • Ability to work well under pressure

Hours

Monday/Tuesday/Thursday 08:00am - 17:00pm

Wednesday 08:00am - 16:30pm

Friday 08:00am - 16:30pm

Saturday 08:00am - 12:00am (at present rota looking to work 1 in 2 Saturdays)