Luxury Sales Associate - Selfridges

4 days left

02 Feb 2017
02 Mar 2017
Contract Type
Full Time
Are you looking for a new role with a top luxury lifestyle brand? We are currently recruiting for a driven and experienced Sales Associate to work with a beautiful Italian brand who are known for their sophisticated designs.

The successful candidate will be representing this desirable luxury brand in a very competitive area, for this reason my client is looking for an engaging and dynamic individual. This role is based in their successful concession in a central London department store.

Main duties will include:

- Welcoming all customers to the brand universe with an engaging and professional approach, providing exceptional standards of customer service.
- Working towards KPI’s being able to maximise every interaction by cross- and up-selling
- Maintaining the high store standards at all times, during the sales process and after-sales, actively ensuring merchandise presentation reflect VM standards
- Managing the relations with customers in order to ensure satisfaction and gain their loyalty
- Providing customers with thorough and detailed product knowledge understanding their needs and lifestyle
- Developing a strong client base, converting one-off customers into loyal shoppers by promoting the brand image and products
- Representing the brand during promotional events and activities
- Offering a timely and consistent after-sales service making sure customers are advised about the new products coming in store
- Attending and participating in all store meetings and training events as required ensuring good communication is maintained

Person requirements:

- Previous experience working within the luxury retail sector in a similar environment
- Passionate about styling
- Ability to clientelle and maintain long-term relationships to repeat business
- Proactive, engaging and able to take initiative
- Maintain impeccable personal grooming