X3 IT Support Engineers/Desktop Support

2 days left

Recruiter
Global Technology Solutions Ltd
Location
London
Salary
27000.0000
Posted
02 Feb 2017
Closes
02 Mar 2017
Contract Type
Permanent
Hours
Full Time
An exciting opportunity has arisen for x3 IT Support Engineers to join a fantastic company based in London.

There are two shifts available;

Monday-Friday 09:00-18:00pm which is paying between £27,000 - £30,000 depending on Exp or

Wednesday-Sunday (09:00-18:00pm Weekdays and 11:00-19:00pm weekends) which is paying £33,000

To apply for this role you MUST have experience working in the IT Support sector as well as retail.

This role is based in London however you will be required to visit another site once a month which could be any of the following. All expenses are paid for by the company.

- Leeds
- Birmingham
- Manchester
- Edinburgh
- Dublin

REQUIRED SKILLS for an IT Support engineer
* Windows 7 & 8.1
* Office 2013/365
* iOS (iPhone / iPad)
* Cisco IPT
* IBM Client Access

LANGUAGUES
* Mandatory : English
* Desirable : French

As an IT Support/Desktop engineer you will be responsible for implementing Service Requests and Operational maintenance of sites

MAIN TASKS :
* Request and incident management on the hardware of Point of Sales
* Completion of the check procedure of the Point of sales every morning and treatment of related incidents
* Participation on technical projects in Point of Sales

SECONDARY TASKS :
* Support authorized third party providers/partners on the site.
* Inventory IT assets on the site.

SCOPE Of SERVICE
* Operational maintenance of IT tools and assets available in Point of Sales
* Resolution of Office incidents, IP telephony & Black Berry, electronic banking equipment
* Proceed end user requests
* Installation, configuration and deployment of desktop systems
* Getting started with IT tools for users
* Contribution to the technical documentation (enrichment technical procedures) and basic knowledge,
* Escalation to Level 3 for tickets that remained unsolved by Level 2

So if you are an IT Support/Desktop engineer with experience in the retail sector and are looking for a new challenge then please apply now!