IT Helpdesk Analyst - IT Service Desk - £23,000 Full Training

2 days left

Ashdown Group
02 Feb 2017
02 Mar 2017
Contract Type
Full Time
IT Support Service Desk Analyst - IT Helpdesk - Godalming, Guildford, Surrey, Hampshire - £23,000

Job Title: 1st Line IT Helpdesk Technician - 1st Line IT Service Desk Engineer
Industry Sector: IT managed service provider supporting various SME's
Key Responsibilities: 1st line telephone & remote IT support
Core Technologies: Windows 7, Windows 8, MS Office, MS Outlook, Active Directory
Location: Surrey / Hampshire area - Godalming & Guildford area
Salary: £23,000 + FULL formal MS training & certification
Reference: ASH015490CP2

My client is a growing IT managed services provider with a number of SME clients in the Greater London, Surrey & Hampshire area. They require a confident and outgoing 1st line IT analyst to provide telephone and remote customer based support.

To be considered for this position you will be an experienced IT support technician with a friendly & engaging personality. You will have a passion for IT and a strong desire to quickly progress up to the 2nd line IT Helpdesk team.

As an experienced 1st line support analyst you will have experience with the following:
- Strong customer service focused skills
- Windows 7, Windows 8 and/or Windows 10
- MS Office & Outlook
- Office 365

My client is offering a starting salary of up to £23,000 and will provide complete and formal Microsoft training and certifications. They like to promote from within and will offer extensive opportunities to progress to the 2nd line support team, 3rd line support team, and the client facing senior consultancy team.

If you have previous IT support experience and you are looking for a new challenge please send me your CV immediately. Please state ref: ASH015490CP2 in the subject line.

Key Words: IT Helpdesk, IT Service Desk, IT Support Technician, IT Support Analyst, 1st Line IT, 2nd Line IT, Windows 7, Windows 8, Windows 10, MS Office, MS Outlook, Active Directory.

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