Volunteer Support Coordinator

2 days left

Mission 4 Recruitment Ltd
02 Feb 2017
02 Mar 2017
Contract Type
Full Time


The purpose of this position is to develop and lead the organisation’s volunteer programme focusing initially on the strategic delivery and after care functions, building towards increased volunteer recruitment in year two.

Main Responsibilities

  • Maintain routine contact with potential candidates through vacancy notifications, newsletters, emails, phone calls, etc.
  • Lead the development of a thriving volunteer aftercare programme, producing timely reports on its development for national and international stakeholders.
  • Establish a cycle of regular personal email contact with current UK volunteers
  • Lead on the creation of a menu of aftercare support options for returning volunteers.
  • Monitor self-guided debrief forms from returning volunteers to capture trends, generate improvements and identify any in need of targeted support. Follow up each returning volunteer with a meeting/call/skype depending on location.
  • Develop and promote a menu of volunteering and support options for returning volunteers who wish to continue to support the work they were involved with - including speaking on behalf of the charity; publicity and PR; financial giving; fundraising events; connecting with incoming volunteers.
  • Establish, cultivate and maintain ongoing relationships within the charity in order to understand their recruitment needs within the context of their mission.
  • Build and evaluate applicant sources by researching and contacting professional associations, trade schools, organizations and internet sites; providing information regarding current opportunities; establishing partnerships; making presentations; maintaining rapport.
  • Promote through conferences, job fairs, university events, and seminars; write event reports and follow up with leads. Coordinate and implement seed-planting initiatives through college career centres, academic departments and student groups.
  • Track and report key metrics to measure efficiency and effectiveness of recruitment and aftercare activities.

Person Specification

  • Experience in building strong interpersonal relationships in a professional context
  • Process management
  • Experience of working in a role that has not previously existed, or of undertaking significant projects that are new to an organisation
  • Willing to undertake a two week placement in Africa
  • Good attention to detail
  • Strong written and verbal communication skills
  • Demonstrate good listening skills

£25,000 - £28,000. 37.5 hour week. 25 days annual leave + bank holidays. Employer pension contribution after 3 months.