Credit Controller/Customer Support Administrator

Office Angels
02 Feb 2017
02 Mar 2017
Contract Type
Full Time

Credit Controller/Customer Support Administrator

£25000-£35000 DOE

Monday-Friday 9am-5.30pm

*Free parking available + excellent company benefits*

My client, a vibrant and successful financial business based in Brentwood, is looking for a Credit Controller/Customer Support Administrator to join their busy team. Within this varied role, you will be responsible for all aspects of credit control, as well as providing support to the new business and administration teams.

Your duties will include:

Credit Control:

  • Liaising with Accounts regarding unpaid direct debits and calling customers to collect payment
  • Maintaining arrears report
  • Investigating customers and valuing assets
  • Liaising with repossession and legal agencies
  • Issuing termination and re-possession authority letters
  • Updating database with all customer communications
  • Working out customer settlements, issuing settlements letters and taking settlement payments
  • Issuing debits to brokers
  • Dealing with any payment changes
  • Sending out copy agreements and VAT invoices

Customer Support/Administration:

  • Issuing welcome letters to new customers
  • Completing searches on new business proposals
  • Answering calls and dealing with customer queries
  • Dealing with post and banking
  • Monthly/yearly H & S checks to ensure compliant

If this sounds like an ideal role for you then please do not hesitate to contact us. We would be delighted to receive your CV. To confirm your identity, you will be required to bring your passport with you when registering.

Registration takes approximately 1 hour 45 minutes. If you are emailing you CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.

Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV, however, please note that only successful applicants will be contacted. If you do not live in the local area please let know what your plans for relocation are.

Please only submit CVs in word format, preferably with no headers, footers or text boxes. Office Angels are an equal opportunities employer' and confirm Office Angels are an Employment Business (short term/contracts) or Recruitment Agency (perms).

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.