Senior Infrastructure Engineer

2 days left

Sensical Services Ltd
02 Feb 2017
02 Mar 2017
Contract Type
Full Time


Sensical is a small but rapidly growing managed services provider. We are looking to recruit a Senior Network Infrastructure Engineer to join the team.

Founded in 2002; we provide a broad range of IT consultancy, hosted and managed services and support. We specialise in Networking, Security and Infrastructure. Our clients include public and private companies in the financial, legal and utility sectors.

We are a friendly, helpful and passionate team of experts who believe in providing the very best service and building close relationships with our customers.

Job Role

This is a senior technical, reporting directly to the Technical Director, the key focuses of which are as follows: Designing and implementing technical solutions, management of existing infrastructure and the resolution of support issues escalated from the Technical Support team.

Key Roles & Responsibilities

The role will entail the following responsibilities

  • Attending customer meetings, collecting requirements, proposing and exploring solutions
  • Creating and documenting solution designs with guidance from enterprise architects
  • Working with internal staff and customers and managing suppliers to implement solutions
  • Preparing support documentation and providing training to facilitate handover of solutions in to the support team.
  • Ongoing management and support of existing internal and external systems and services
  • Acting as a point of escalation for the Technical support team for network related queries
  • Providing documentation and training to the technical support team and junior staff to aid efficient support and reduce escalations

Essential skills and experience

We are seeking a high calibre individual who possesses the following mind-set, skills and experience:

  • Excellent written and spoken English
  • 5+ years working at a senior level in IT Infrastructure
  • Expert level Microsoft Windows Infrastructure knowledge and experience (MCSA/MCSE level) - this will be tested throughout the interview process
  • Detailed knowledge and experience of working with all MS Windows Server OSs, Active Directory & Group Policy
  • Extensive knowledge and experience of all MS Windows Client OSs
  • Exchange 2010/2013 on premise clustered/DAG environments
  • Windows Networking, DNS, DHCP, NPS etc
  • Highly motivated, a leader who naturally seeks ownership and responsibility
  • Excellent interpersonal skills, able to work with a wide variety of people of different technical knowledge and able to mentor junior staff
  • A quick study, with the desire to learn new technologies on the job
  • Strong analytical skills, able to break-down and solve complex problems, with experience of operating at 3rd line support level
  • An innovator, naturally curious and passionate about IT, prepared to challenge the status quo, interested in finding elegant solutions to complex problems, with experience of preparing or providing input into the preparation of solution designs
  • Able to organise and lead the delivery of multiple complex streams of work on budget
  • Able to analyse and manage complex infrastructures, understand the big picture and identify issues and potential improvements, developing policies and processes and co-ordinating junior staff to address them
  • Excellent attention to detail with the ability to document complex configurations to a high standard

Desirable Skills

In addition to the essential skills and experience above the following skills would be of value:

  • MS RDS 2012, Citrix XenDesktop
  • Virtualisation: VMware vCenter/ESXi, Veeam
  • Storage Networking, Storage Arrays, FC, iSCSI
  • Experience of configuring system monitoring
  • Windows scripting technologies, WDS, WSUS
  • Office 365 support and deployments
  • MS IIS, MS SQL, MS System Center Suite
  • Linux Administration (RHEL/CentOS)
  • RSA Authentication Manager
  • Blackberry Enterprise Server
  • Networking and VoIP experience desirable, although dedicated networking roles exist in the team.


For the successful candidate the following opportunities exist:

  • Friendly and flexible working environment, in a company that focuses on delivering excellence
  • Work closely with a group of passionate experts
  • Exposure to a vast range of technologies
  • Have your ideas valued and see the fruits of your labour
  • Ability to work with a broad set of clients, each in key market verticals
  • Opportunity to excel in both leadership and technical excellence
  • Potential routes through to management or technical specialist