Contracts / Repairs Manager - East London - £45k Package

Daniel Owen Ltd
02 Feb 2017
02 Mar 2017
Contract Type
Full Time

Repairs / Contracts Manager - Social Housing - Reactive Maintenance - East London - £45k+ Package

My client is a leading name in reactive maintenance working in partnership with a variety of councils and local authorities across the South East.

They are looking for someone to come on board and manage one of their £Multi-Million Reactive Maintenance contract in East London. Working closely with the supervisors, you will manage the day to day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement. You will control all elements of the contract, including budgeting, cost control and client liaison.


  • You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio, coupled with the ability to develop new business opportunities.
  • Determine the strategic opportunities and exploit markets within the contracts to grow the market areas and local footprint.
  • Manage the development and performance of all contract operations, and establish and maintain relationships with the ability to engage at a very senior level.
  • Ensure a high standard of service delivery of both directly delivered and sub contracted services from those in your operational team, ensuring delivery is been optimised.
  • Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
  • Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiency's.

Ideal Candidates:

  • You will have a proven track record and experience of managing repairs / maintenance, decent homes and gas serving projects within the social housing market.
  • The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.

If this sounds like a role that suits your profile then feel free to get in touch.

Repairs / Contracts Manager - Social Housing - Reactive Maintenance - East London - £45k+ Package