Associate- Client Services

7 days left

Recruiter
Reed
Location
London
Salary
21500.0000
Posted
02 Feb 2017
Closes
02 Mar 2017
Contract Type
Permanent
Hours
Full Time
The Client:
My client is a large corporate investment company with world class experience that spans over 50 years. They pride themselves on offering outstanding investment solutions and client services throughout 25 countries.

The Opportunity:
My client is currently looking for candidates to join their esteemed Client Service team based out of their facility in Surrey. This is a fantastic opportunity for bright individuals who have contact centre or corporate phone-based experience and financial service experience to join an elite investment company who offer genuine progression prospects.

The role itself is to work within a corporate call centre, responding proactively to inbound calls from both direct customers and Independent Financial Advisers. The successful candidates will provide support and information to customers investing with the business, advising clients in regards to their accounts and actively promoting the company’s products and services.

A comprehensive and bespoke training program is provided for all successful candidates, to ensure all staff are able to speak and advise clients confidently about the products offered and the company itself. In addition to this, on-the-job training is also offered to ensure the associate's constant progression throughout their career within the company.

Benefits Include:
• Comprehensive initial training and on-going professional development
• Onsite parking / inclusive shuttle service from local train stations
• Subsidised onsite canteen / café
• Genuine progression prospects
• Opportunity for overtime and Time and a Half pay
• Support in achieving recognised qualifications e.g. IOC

Essential Experience / Qualifications:
• A minimum of 1 years’ experience within a corporate phone-based environment / call centre.
• Customer Service experience within the financial services e.g. Retail Banking, Insurance, Investments
• A-Levels or equivalent
• Ability to communicate clearly and articulately
• Comfortable in working in a structured environment
• Ability to work well under pressure and to take initiative to escalate issues as appropriate
• Confident and enthusiastic telephone manner
• Be able to commute to Redhill, Sutton or Kingswood station

Highly Desired:
• A working knowledge of PEPs, Pensions, ISAs and other financial products.

Reed Specialist Recruitment Limited is an employment agency and employment business