Junior ICT Technician

For Recruitment
02 Feb 2017
02 Mar 2017
Contract Type
Full Time

An exciting opportunity has arisen for a Junior IT technician to join a successful London based team.

The role will suit someone with basic experience though we will be happy to consider someone at a junior level, ideally with a relevant ICT qualification or Degree.

You will be supporting ICT in an educational environment working with people of all ages and abilities.

We are looking for a candidate with a passion and interest in working in a school environment and working as part of a cohesive team. You will need to have good skills in IT and have excellent communication skills.

Purpose of the job:

• To provide day to day 1st line support to users

• Maintenance of the IT systems including hardware, software and peripherals.

• To provide solutions to problems and resolve issues that are logged on our helpdesk.

• To utilise client cloud based solutions, backups and keep systems up to date.

Main Duties :

• Carry out regular checks to ensure equipment is correctly functioning and is safe for use.

• Replace consumables and parts as required (e.g. toner cartridges, missing keyboards, PC parts, damaged screens, cables and mouse’s)

• Undertake filter cleaning of projectors around school and maintenance of smartboards.

• Audits of equipment as and when required

• To undertake PC repairs and liaise with Senior team members for best possible solutions on hardware repairs

• Setting up IT elements ready for assemblies (sound, visual, projector)

• Helping resolve software issues where necessary

• Installing software on PC’s where necessary

• Ensure correct disposal of unwanted/faulty ICT and electronic equipment via WEEE electrical.

• Produce documentation/guides to aid staff in using the ICT equipment

• Troubleshooting and resolving printer issues (Paper tray settings, unjamming paper, replacing rollers, toner and general maintenance)

• Working with servers, domains and networks

Personal Responsibilities:

• Compliance with the health and safety policy undertaking risk assessments as appropriate.

• Adhering to the safeguarding policy.

Personal Attributes and Personal Qualities:

• A strong passion for learning and to develop skills

• Excellent communication skills, both written and oral

• Ability to work effectively both as part of a team and also independently

• Ability to organise, plan and prioritise time effectively

• Honest, trustworthy, reliable and punctual

• Enthusiasm, drive and a genuine desire to progress a career in the IT industry in a similar support/systems role.


• The successful candidate for this job role must have a full enhanced DBS check before starting work.

• Candidates must be willing to travel between sites, own transport desirable but not essential.