Salary and Benefits:
Basic depending on experience plus commission based on Service plans sales, VHC sales, Retail hours sold and revenue.
Hours / Holiday
8.00am - 6.00pm Monday to Friday
8.30am -1.00pm Alternate Saturdays
22 Days Holiday
Key Tasks and Responsibilities:
•Ensure customers are aware of service and repair work required
•Advise on estimated costs of repairs and work to be undertaken
•Sell additional products as appropriate to customers' needs
•Advise on time scales and collection arrangements
•Produce job cards on in-house computer system
•Update customer and vehicle records
•Document all warranty work in accordance with manufacturer policy
•Preparation and completion of invoices
Skills and Experience Required:
It is essential that you have current or recent experience as an automotive Service Advisor with main dealer experience, have a stable career history and hold a full valid driving licence.
The ideal candidate will be able to demonstrate high CSI scores, achievement of sales objectives, clear and effective communication skills and a friendly but professional approach with customers.