Customer Experience Analyst with SQL

Stem Graduates
02 Feb 2017
02 Mar 2017
Contract Type
Full Time

Customer Experience Analyst with SQL

Central London

Salary circa £40K - £45K + Stock Options

We are working with an ambitious global tech client. They have been recognised by Forbes for their impressive growth achievements. They provide on demand transport and logistics to over 2,000 corporate clients.

Job Opportunity:

Our client requires a candidate to work with the Supply team and to ensure that delivery services are efficient and effective. You will analyse the performance of the drivers and will assess each part of the driver experience. This is likely to include the time it takes for a driver to arrive, the journey time, the customer satisfaction levels and how this alters dependent upon the time of day and location.

As an analyst it is expected that you will use SQL to analyse complex data. You will then produce meaningful, actionable insights which can be presented to senior management. You will be responsible for suggesting improvements to the business' strategy and you will provide accurate forecasting.


  • Graduate from a numerate degree subject with a 2.1 or First Class degree
  • ABB Minimum A Level Grades
  • 1 Year + experience working with SQL
  • Confident communicator capable of presenting to senior team leaders
  • Desire to work in a fast paced, hard working and entrepreneurial working environment.

Relevant Keywords: Graduate, Analyst, SQL, Business Analysis, London tech jobs