EMEA Head of IT

7 days left

Boston Hale
02 Feb 2017
02 Mar 2017
Contract Type
Full Time

Head of IT, Director, CTO, ITIL, Processes, Best Practice, Corporate, Professional Services

EMEA Head of IT. My client, a leading Professional Services company, is looking for a new Head of IT covering over 100 offices in the EMEA region.

The Head of IT would have Strategic ownership over the consolidated IT estate across all regions and CTOs from each satellite office would report in to this position. It is the highest level within IT across EMEA, and there is no over-arching Global strategy, so you have the autonomy to set the IT strategy for 6000 users and growing.

The successful candidate would also be responsible for the largest region within EMEA - UK.

The UK requires its own team that you would have far more hands-on involvement in, with 25-30 employees based in their Central London office.

Having done a fantastic job for the last 15 years, the current Head of IT is moving on, and with this change comes an opportunity to change how IT is run.

Core Deliverables for this role:

  • Implement ITIL Best Practices for their Support departments including setting SLAs and KPIs, agreed from Board level down to enable accurate reporting on quality of operations
  • Understand the key drivers in a Professional Services firm (and that the priority is with fee-earners, not necessarily IT), and use exemplary communication skills to demonstrate real & relatable benefits to the business that any requested change in IT could bring
  • Competitive advantage realisation
  • Establish Project prioritisation process against return on investment
  • Create a replicable merger processes for newly acquired businesses and coordinate the absorption of their IT (around 10-20 mergers per year)

If you are looking for a fantastic challenge with lots of transformation but within a corporate Multi-National professional services company that needs to be (and is willing to be) brought in to the 21st century, then please let me know. It is rare that you will find a role with such varied and important responsibility for such a huge organisation

I look forward to hearing your thoughts and receiving your CV ASAP.

Many thanks

Head of IT, Director, CTO, ITIL, Processes, Best Practice, Corporate, Professional Services