Sales and Service Adviser

6 days left

02 Feb 2017
02 Mar 2017
Contract Type
Full Time
Job title - Sales and Service Adviser
Location - Hertford
Salary - £17,000 + bonus (OTE £21,000) + excellent benefits

Adecco Welwyn Garden City is working with a local employer of choice to recruit a Sales and Service Adviser. Adecco are looking for candidates that have a well establish sales background as well as excellent customer service skills. They need an intelligent, switched on individual who loves to help customers. You will be the frontline guardian of their brand.

This role will involve the following duties:
*Taking inbound calls and helping numerous new and existing members each day.
*Answering customer queries ranging from subscription offers and account changes to the latest product news and Best Buy advice.
*You'll need to build an instant rapport with each customer.
*You'll personalise your conversation by exploring their reasons for calling.
*You'll use your knowledge of our products and services to satisfy their needs.
*You'll need to meet and beat your targets.
*Confident use of IT systems
*Drive, ambition and a positive attitude
*Working towards targets and KPI's
You will need to have experience of:
*Working in a busy contact centre environment
*Problem solving and taking initiative
*Worked previously in a sales role with at least 1 year experience
*Dealing with customers, face to face or over the telephone.
*Consistently achieving individual targets, standards or deadlines.
*Upselling, cross selling or promoting products (desirable).
What they will give you in return:
*You are entitled to 28 days annual leave
*Life assurance
*Pension scheme that increases to 11% after you've been there for a year
*Private medical insurance

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.