Operations Manager - Bespoke Flooring
A unique position has arisen within a London based floor coverings, rug and carpet business. The company supply a very high end range of products and work with both interior designers and architects as well as the direct end user.
The position of Operations Manager will function to work alongside the owner of the business in managing the daily operation. The role will also be tasked with identifying and prospecting for new business and the role will therefore require someone with sales development experience.
This is a senior role within the company and is very client facing and it suits someone who is professional with experience of dealing with a discerning clientele.
The role will involve:
Daily operations management of the showroom locations - dealing with staff queries, overseeing workflow, ensuring that staff are maintaining the high standards of showroom presentation. Overseeing the processing of complex orders.
Attending site visits and measuring up and estimating project costs. This will also involve some heavy lifting of flooring samples. (this could include rugs, rolls of carpet, wooden flooring)
Typing up quotations and sending to clients and arranging sign off and coordinating installation dates.
Prospecting for new business and attending b2b client presentations - exploring future business opportunities within the A&D community.
This is a varied role and suits someone who enjoys a physically active position. A driving licence is required in order to attend site visits and to meet with clients.
Applicants will need to have proven management experience combined ideally with experience gained in the flooring industry (the role is still very much open to applicants from other sectors within the interiors industry) Proven sales and business development experience is also very much required.
The company has enjoyed huge success over many years and is continuing to expand in the coming years. This opportunity offers long term progression within the business.
Please get in touch to discuss further.