Support Analyst, Service Desk, 1st / 2nd line, Desktop Support

Recruiter
Corriculo Ltd
Location
London
Salary
30000.0000
Posted
02 Feb 2017
Closes
02 Mar 2017
Contract Type
Permanent
Hours
Full Time

Support Analyst, Service Desk, 1st / 2nd line, Desktop Support

The Role
If you are a keen, enthusiastic and personable Support Analyst or Service Desk Analyst looking for a varied role within a dynamic SME environment, then this is an excellent opportunity to join a company with an enviable reputation and stunning offices in Shepherd’s Bush, West London, with exceptional public transport links. My client places a huge value upon their staff and offers an unparalleled working environment.

As the front line of IT, supporting a multi-site infrastructure that serves circa 400 people, the Support Analyst / Service Desk Analyst will be joining a settled, dedicated support team, resolving 1st and 2nd line issues - predominantly desktop - whilst also getting involved in some interesting and varied project work, as my client seeks to introduce new technologies into the environment, such as Office 365 and Microsoft Lync.

The Company
The successful Support Analyst / Service Desk Analyst will be joining an innovative and passionate company who have won pretty much every award going within their industry, together with featuring regularly in the Sunday Times best 100 companies to work for! Currently in a period of growth and expansion into new, international markets; as mentioned above, they offer a fantastic working environment, coupled with an experienced and welcoming team.

Whilst committed to providing the opportunity to work with the very latest technologies and tools, they are also committed to providing the successful Support Analyst / Service Desk Analyst with a productive and supportive culture for personal and professional advancement.

Whilst offering a competitive basic salary and benefits list, that is only half the story! The Support Analyst / Service Desk Analyst will benefit from free organic fruits and juices, weekly massage treatments, subsidized sports clubs and societies, and of course, my client’s now-famous company events, which are truly something to be witnessed!

The Requirements
Whilst enthusiasm and the ability to provide a highly-personable service are key, it is hoped that the successful Support Analyst / Service Desk Analyst’s technical experience and abilities will include:

• Demonstrable 1st and 2nd line Service Desk / Desktop Support experience
• Experience with a variety of Microsoft operating systems and Microsoft Office
• Experience with Active Directory & Exchange - new user creation / account administration, etc.
• Any experience with call-logging / ticketing software would be advantageous

I want to do that!
If you have any questions or would simply welcome a chat about this excellent Support Analyst / Service Desk Analyst position and company, just call me or drop me an email, as I’d love to hear from you! If, though, you think this role could be right for you and you’d like to learn more, then please apply now!

Support Analyst, Service Desk, 1st / 2nd line, Desktop Support

Corriculo is a specialist, boutique IT Recruitment Consultancy who, from their Oxford base, source high-level IT professionals to join a host of major clients. Corriculo is focused on providing the very best service possible to both candidates and clients alike. We have strong company values which we strive to match. Honesty & integrity, commitment & responsibility, continuous improvement, sharing and quality create the foundations upon which the company is built and underpin our approach to the recruitment process.

Corriculo Ltd acts as an employment agency and an employment business.