Assistant Shop Manager
This is a fantastic opportunity to join one of the largest independent family bakery businesses in Scotland. We currently have 55 shops across East & Central Scotland and we look forward to continuing our growth and offering delicious products and great service to all our existing and new customers. Our Assistant Shop Managers all demonstrate a very hands on approach when working as part of the shop teams and serving our customers. Everyone works together with a clear understanding of the Bayne's company values: Customer Focus; Respect for the Individual; and Continuous Improvement. The key elements of the role are: Assist the Shop Manager in managing and developing your team to ensure consistent delivery of all company operational standards within established budgets Ensure consistent customer service excellence within your shop. Develop your staff through training to enable appropriate progression through career opportunities for company talent pool Ensure compliance in all areas of legal diligence, hygiene and health/ safety procedures and legislation within your store Assist the Shop Manager in embedding a profitable sales culture within your store All our Managers are required to be flexible to work early mornings, afternoons, and weekends on a rota basis. Car owner and to be flexible to work in other shops is a great advantage. The role is both varied and rewarding; and you will be part of a team that puts the customers at the heart of everything you do making sure their experience is a great one You’ll find this is management at its most practical – you'll need to roll your sleeves up, get involved in food preparation, serving customers and make sure the shop is clean, hygienic and welcoming. It’ll appeal to your hands-on nature. Of course, that’s on top of all the administrative jobs you’d expect a manager to have. Naturally, it’s a job that calls for a track record as a supervisor or line manager and a CV bursting with customer service experience. You'll need numeracy skills, basic computer literacy and a flexible approach to working hours. On a personal level, we look for problem-solvers who can manage change, communicate with people from all walks of life and continually focus on our customers. If you've worked in food production or retail before, that’s even better! Everyone in our family values hard work and commitment. Be brilliant in your role and you'll get some brilliant things back from us in return: To become our next Assistant Manager you must have the following skills and experience: Proven retail management/supervisory experience within a fast paced retail environment. Confident and enthusiastic. Passion for delivering excellent customer service. Delivering on targets and profitability. Ability to manage availability of stock. Ability to manage and develop staff to achieve targets. Commercially driven. Control costs against sales. A strong work ethic is essential. Driving licence and car owner preferred. So if you feel you have the above skills and experience as well as being confident, friendly and who is comfortable working with members of the public whilst maintaining the high levels of standards within the store, please get in touch.