Helpdesk Agent

Search Consultancy
Up to £7.74 per annum
03 Dec 2017
10 Dec 2017
Contract Type
Full Time
Would you describe yourself as a technical thinker and love helping customers solve their problems? Do you want to work for a growing company who provide great training and further learning opportunities? Search are recruiting for Helpdesk Advisors to work for a very well known organisation in Dunfermline. For the very best candidates there will be an opportunity to gain a permanent job after 3months!!! The Helpdesk Advisor job will suit someone who is technically minded or worked in a technical position previously. * The job will involve handling inbound calls from existing customers who have an issue with their product * You will build rapport with the customer and understand and identify the customer's problem * Explore various solutions with the customer to ensure resolution You will work between 8am - 8pm over 7 days and we require full flexibility including weekends. If you are customer focused, are confident in problem solving and want to work for an expanding company who can offer great career opportunities apply online today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age