Independent Living Administrative Assistant - Cardiff

Linc Cymru Housing Association
Cardiff (Caerdydd)
02 Dec 2017
08 Dec 2017
Contract Type
Full Time

£22,352 per annum

Linc has a fantastic opportunity for an Independent Living Administrative Assistant to join us in our busy and thriving Care team.

Linc has a strong reputation across South Wales as leaders in the field of high quality social housing, affordable home ownership, extra care schemes, sheltered housing, nursing homes and enterprise businesses; and we have ambitious plans for growth.

The Independent Living Administrative Assistant role forms part of the Independent Living Team, providing a high standard of administrative support and an exceptional customer focused service. A key aspect of this role is to provide a full and efficient administration service to the Independent Living and Catering teams. You will need to have a keen eye for detail, and will be assisting in preparing reports and documents that are vital to demonstrate compliance.

You will act as the first contact point for enquiries and visitors, recording details on Linc’s systems and databases to retain up to date information. Additionally, you will provide an efficient and thorough response to escalated queries from the Contact Centre.

To deliver the high standard of customer service and administration, excellent communication skills are key and you must be committed to delivering thorough and effective solutions to queries. You will need to be friendly, flexible, supportive and able to build strong working relationships with all stakeholders. Your passion for customer service should shine through!

A full driving licence with access to a vehicle insured for business use is essential.

Linc offers excellent terms and conditions of employment; including a contributory pension scheme, generous maternity / paternity and sick pay entitlements, as well as a fantastic flexi-time system.

If you are an experienced administrator with strong IT skills we’d love to hear from you!

The closing date for this position is 23:59 on Wednesday 6th December 2017.

No agencies or CV’s please.