e-Commerce and Loyalty Specialist

£31000 - £39000 per annum + Bonus & Benefits
30 Nov 2017
08 Dec 2017
Contract Type
Full Time
Role & Responsibilities
*Manage and execute the online web-shop and loyalty strategy.
*Administrate and manage the responsibilities of the platforms.
*Working with the Social and Content Specialist to ensure the content is fully optimised to search against relevant key works, increase organic search ranking and traffic. This will be achieved by behaviour, further personalise and simplify user journeys on the website, which will lead to higher KPI achievement.
*Analyse visitor behaviour and maximise online traffic to increase sales conversion.
*Monitor the online activity like abandoned baskets, frequency of purchase and more, while optimising and retargeting as necessary.

*Manage customer experience and service aspects through the Customer Engagement team.
*Increase new reach and loyalty sign-ups to increase our database and named SSD from trade partners.
*Work with the Assistant CRM Manager on targeted data driven campaigning.
Key Requirements
*Experience of managing an online loyalty programme from B2B.
*eCommerce and driving sales online experience.
*Experience of using analytics data, user research and user feedback to define content so that it best meets user needs and drive higher conversion of sales.
*Professional knowledge of Google and social analytics with the ability to assess and alter content to deliver a better ROI.
*Experience of web technologies and in particular Adobe.
*Experience of working in a Consumer Goods/Retail environment.
*Understanding of UFS tools, systems, processes and ways of working.
*A large passion for digital and development.

ECOM Recruitment are a specialist recruitment firm with a straight-talking approach and an impressive contacts book.

We are acting as an Employment Business in relation to this vacancy and are an Equal Opportunities employer who welcomes applicants from all backgrounds.
This job was originally posted as www.totaljobs.com/job/77802259