Customer Service Advisors - Immediate Starts

05 Dec 2017
08 Dec 2017
Contract Type
Full Time
Would you like to join an organisation that can offer development, a fun environment and a team where you are recognised for a job well done? Change Recruitment are currently recruiting for Permanent, Full Time, Inbound Customer Service Advisors working in Glasgow City Centre location. Start Dates 11th December and 8th January!! Our client is passionate about providing professional customer service. As well as ensuring their customers receive the best level of service, they are also passionate about ensuring their employees receive the same level of experience, from interview to development within their role. You will be responsible for taking inbound calls from customer’s, to deliver an exceptional customer experience, provide advice to new and existing customers, take ownership to resolve all customer queries and complaints. Training provided and ongoing support via floor walkers, team leader and coaches. What we can offer YOU, within the Customer Service team: · Salary; £7.50 per hour for first 3 months, rising to £7.70 thereafter (£16,016 up to £18,012 (expert agents) · Hours; Rotational shift patterns Mon - Fri, between 8am - 10pm and Sat 8.30am - 6pm · NO SUNDAYS · 28 days holiday · Pension · Childcare vouchers / cycle to work scheme / discounts on glasses · Discounts on various retail products including supermarkets, travel and hotels · Career development, clear path of progression from Advisor to Senior to Expert · Subsidised canteen, free tea and coffee · Charity fundraising and themed days To be considered you MUST have: · Proven customer service background essential, from either a contact centre or retail environment · Excellent written and verbal communication skills · Ability to take ownership and resolve queries Any offers will be subject to a Credit Check, Criminal Record background check and employment/education reference checks.