UX Designer

Holland & Barrett Group Ltd
30 Nov 2017
08 Dec 2017
Contract Type
Full Time
We have a fantastic opportunity for an UX Designer to join our team based at out Head Office in Nuneaton, to help us deliver an excellent experience to all our customers.

As an UX Designer you will be joining an existing team of designers, product managers, analysts and stakeholders all working towards a common goal – to create the best experiences for our online shoppers.

The Role

  • Putting the customer first, you’ll listen to user feedback, conduct usability tests and carefully analyse data to get a better understanding of our customers – who they are and what they need. Using this information you will identify and design new opportunities to improve Holland & Barrett online, communicating all the requirements to our development team through wireframes and prototypes, who will take your ideas and make them a reality.
  • Developing the online customer experience to drive customer retention, conversion and satisfaction
  • Analysing various goals to map out user flows for current and new features
  • Using qualitative and quantitative data analysis to better inform decisions and priorities
  • Building out wireframes and prototypes for user testing, AB testing and our agile development work streams
  • Working with our product managers to record all functional requirements for our developers
  • Communicating interaction design through technically detailed wireframes
  • Understanding technical dependencies and requirements to help produce informed solutions
  • Creating and maintaining online style guides which align to the Holland & Barrett branding
  • UAT (user acceptance testing) for front-end changes achieved through our development work streams
  • The Person

  • An understanding of ecommerce shopping behaviours and best practices in UX design
  • Experience in responsive design and ecommerce apps
  • Proficiency in a variety of design tools such as Photoshop, Illustrator, Sketch and/or other prototyping tools
  • The ability to prototype in HTML, CSS and JavaScript
  • Experience or an understanding of A/B and multivariate testing
  • Outstanding problem solving skills and the ability to effectively communicate these to internal and external stakeholders
  • A positive and creative attitude to change
  • Meticulous attention to detail
  • An online portfolio or samples of work demonstrating related experience
  • The Company

    Holland & Barrett is one of the nation’s most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.

    Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.

    Join us and see how far you can go…

    This job was originally posted as www.totaljobs.com/job/77743387