1st Line Support Analyst/Service Desk Analyst/Desktop Support

Recruiter
Reed Technology
Location
Havant
Salary
£11.50 - £13.00 p hour
Posted
01 Dec 2017
Closes
04 Jan 2018
Contract Type
Contract
Hours
Full Time

1ST LINE SUPPORT/SERVICE DESK ANALYST/DESKTOP SUPPORT

Location: Havant
Type: Contract
Rate: Up to £13 per hour
Industry: IT

1ST LINE SUPPORT/SERVICE DESK ANALYST/DESKTOP SUPPORT

1st Line Service Desk Analyst required on an initial 4 month contract to join a close and cooperative team providing support to internal customers support a range of applications.
You will be required to provide remote desktop support and ticketing on the helpdesk

Skills Required:
- Excellent customer service skills
- Exceptional interpersonal skills
- A good understanding of, and passion for, IT
- Excellent communication skills
- Strong analytical skills
- Ability to work under pressure and as part of a team
- Ability to problem solve and manage your own time
- Understanding of the Service Desk function and its role within IT
- Good understanding of IT Security Policies
- A relevant IT qualification (Desirable)

Knowledge and experience of the following products -
- Active Directory,
- Microsoft Office including Outlook (2010 - 365)
- Exchange,
- ServiceNow,
- Windows 7-10 Environments
- Citrix Environments
- Skype for Business

Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided.


This job was originally posted as www.jobsite.co.uk/job/959585076