Photocopier / Printer Engineer - Field Based

Location
Reading
Salary
£23000 - £26000 per annum
Posted
07 Dec 2017
Closes
04 Jan 2018
Ref
00076528
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
We are currently recruiting for an experienced Photocopier/Printer Engineer within the office equipment and managed print services industry. We are looking to expand our service team and would like to hire a Photocopier/Printer Engineer with a proven background servicing and repairing colour and monochrome photocopiers, printers and MFDs/MFPs.

Responsibilities:

- To service, repair and maintain photocopiers, printers and MFDs/MFPs
- Ensure all visits are completed in accordance with call control
- Ensure standard or repair/maintenance in accordance with company expectations
- Advise on potential upgrades (if applicable)
- Maintain records and paperwork as directed by management
- Providing exceptional customer service at all time
- Attend training sessions to keep skill sets updated

Essential skills & experience

- 2 years + experience in a similar position (Photocopier Engineer) servicing and repairing photocopiers, printers and MFDs/MFPs
- Manufacturer trained on HP, Xerox or Samsung trained (Preferred Manufacturers but others acceptable)
- Customer service skills
- Networking/Colour Theory/Connectivity skills would be advantageous but not essential
- Strong problem solving ability

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