Software Training Consultant - Telematics - Birmingham

Recruiter
Xperian Recruitment Limited
Location
Birmingham
Salary
From £20,000 to £23,000 per annum + Car or £5400 allowance + Great Ben
Posted
30 Nov 2017
Closes
03 Jan 2018
Sector
Education
Contract Type
Permanent
Hours
Full Time
We are looking for a Software Training Consultant to join a leading Telematics company to carry out on-site and remote training for customers. You’ll ensure that customers can quickly and efficiently utilise all of the functionality of a comprehensive telematics solution.

This Software Training Consultant position will involve extensive travel throughout the UK and Europe.

The good news is that for this Software Training Consultant position you don’t necessarily need to be a training expert. If you’ve delivered customer training as part of an IT Support role and have the willingness to take on a challenge this could be an ideal opportunity for you.

As you’ll be working with large fleet operators you’ll need to have a good understanding of the Haulage or Passenger Transport industry to deliver the most effective training solutions.

Base location can be Swindon or Birmingham

What you’ll be doing as a Telematics Software Training Consultant:

  • You’ll need to learn the product range (more detail under Company info)
  • Training Fleet customers to fully utilise all of the functionality and assist the customer to set up reports and other business information
  • Delivering training as workshops or via webinars throughout the UK and Europe
  • Working with the Training Manager to develop and design new training and testing materials
  • Analysing new and existing customer training requirements and planning your time and travel accordingly
  • Ensuing that all training documentation is kept up to date
  • Issuing Training Certificates and documentation to the customer using Salesforce CRM system
Skills and experience needed to be a successful Telematics Software Training Consultant

  • You need to have 3 years+ experience in a customer facing role
  • Exceptional customer service skills
  • Some training delivery experience, but it does not necessarily need to be software training
  • The capability to learn and keep up to date with ever changing, multifunctional software products
  • A desire to carve out a software training career
  • Above average PC skills with experience of all MS Office products
  • Knowledge of IT networking, servers and Transmission Control Protocol/Internet Protocol (TCP/IP) would be advantageous, but is not essential
  • Full Driving Licence is essential
  • An additional European Language would be desirable
Software Training Consultant - Telematics

The Company

This is an international company with a long standing history of success. It is a leader in vehicle tracking and fleet management software.

This company offer a suite of Web Based Telematics Software solutions that tracks and monitors vehicles and driver behaviour.

The software enables Fleet Managers to track each vehicle giving real time information for delivery and allows the Fleet Manager to monitor the performance of each driver. The software offers journey routing and scheduling allowing the driver to use the quickest and most economical route.

Its innovative solutions offer large fleet customers numerous savings on insurance and fuel consumption as well as improved workforce management and increased health and safety.

As the products have numerous components which afford customers positive return on investment it makes sense that each customer receives comprehensive training so they can capitalise on these savings.

Remuneration

The salary c£23,000

A company car or allowance of £5400pa.

  • 25 days holiday plus BHs
  • Pension with auto enrolment at 2% + matched contributions to 7.5%
  • Childcare voucher scheme
  • MyWorks Online discounts
Training, Software, IT, Telematics, Fleet Management, Trainer, Support, Helpdesk, 1st Line, 2nd line, Customer Services


This job was originally posted as www.totaljobs.com/job/77778356