The Tax Technology & Innovation team is responsible for delivering against the UK Tax Technology strategy, including the development of new digital products and the transformation of existing processes and services with a particular focus on data and analytics. There are c30 members of the team including developers and subject matter experts in the fields of product, data and client experience.Having launched our flagship Tax product, a single knowledge and engagement platform for clients and staff alike, we are looking for an experienced program manager to lead all ongoing operational workstreams including the roll out of the platform, ensuring the program is run to a consistently high standard, within budget, that objectives are met on time and that the program meets professional standards and industry regulations.Program manager job description
Establish short and long-term program objectives and ensure team members meet themDevelop regular schedules to support the program's roll out and implementationDevelop plans to ensure the program's ongoing delivery and success, including developing new revenue generating opportunitiesCreate and implement guidelines for evaluating the program's strengths and areas where improvement is requiredAssign tasks to team members to ensure project objectives are completed as required.Communicate expectations to team membersCounsel and discipline team members who do not perform to expectationsAppraise team members' performances and offer feedbackResolve problems with program as they ariseMonitor program's progress and report this in regular meetings with senior management and stakeholdersProgram manager skills
Excellent written and oral communication skills, works as part of a team, attention to detail, superior organisational skills, strategic planning, analysis skills, leadership, financial literacy, multi-tasker, creativity, works well to deadlines and under pressure, program management skills.Qualification and experience
Big 4 professional services experience is essential and ideally you will have worked both in client facing roles in Tax and have knowledge and experience of enterprise-wide technology processes.
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