Cisco Juniper 3rd Line Support/Design Authority

Interoute Communications Limited
£65,000 + Pension, Private Health, Life Assurance
24 Nov 2017
09 Dec 2017
Contract Type
Full Time

Job Title: Cisco Juniper 3rd Line Support/Design Authority
Job Description and Job Skills
A demonstrable understanding of 3 or more of the following:
? MPLS VPN, Ethernet, Juniper and Cisco Routers and Switches

For a small number of high value customers provide an on-going Technical function where we act as the Technical Design Authority for their solution, discussing with them and advising them on any changes they wish to make, acting as the customers advocate internally on the
technical design. Providing proactive analysis and investigation including recommendations to improve the service performance and optimise the design.

The role also provides a third level escalation path to the Technical Provisioning and Service Assurance
teams based in the UK for all the customers that they service.

Job Experience
Strong experience of working in a customer facing role, typically of at least five years
Highly experienced in network design, configuration and troubleshooting.

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