Senior IT Technician

I4 Recruitment Ltd T/A I4 Resourcing
North Walsham
£33,466 - 36,064 per year
24 Nov 2017
08 Dec 2017
Contract Type
Full Time

Senior IT Technician - North Walsham - £33,466 - £36,064 per Annum - Full Time, Permanent

Our client is a registered charity and registered provider of affordable homes, which owns and manages nearly 5,000 properties located across the north of Norfolk. These properties serve as homes to over 10,000 residents.

Our client values their employees and encourages them to reach their full potential. They encourage internal secondments, promotions; advertising vacancies internally giving staff the opportunity to progress within the organisation. Additionally employees are provided with opportunities to progress through training and professional development.

Qualifications / Training

  • Relevant Microsoft MCSE qualifications in Microsoft server/networking technology
  • Trained in installing, configuring and administering common IP LAN and WAN technologies
  • Trained in configuring and administering a Citrix environment
  • Trained in supporting a VMware virtual server environment
  • Trained in supporting a Microsoft Exchange and email archiving environment
  • Qualified to ITIL Foundation level and experienced in ITIL process or equivalent
  • GCSE pass level, or equivalent in English and Mathematics


  • Proven experience in the support, maintenance, service delivery and improvement of a 150 user, multi-server, multi-site MS Windows/Citrix/VMware WAN environment
  • Proven experience of supporting including troubleshooting and error management to resolution, current (and two previous) versions of: Microsoft Windows Server; Microsoft Exchange; Citrix XenApp; Windows desktop; boundary Firewalls; corporate anti-virus software management
  • Proven experience of installing, configuring and supporting the current Microsoft Office product set
  • Proven experience in supporting a Microsoft Exchange and email archiving environment
  • Proven experience of supporting and configuring Digital/IP corporate telephony on 120+ extension systems
  • Proven experience of working within a Microsoft/Citrix network environment, with a good knowledge of IP based networking technologies and the ability to specify, configure, install, connect, and troubleshoot networked equipment in a LAN/WAN environment
  • Proven experience of configuring and supporting a VMware environment

This job was originally posted as