Technical Services Manager

Recruiter
Taskmaster
Location
Huddersfield
Salary
£30000 - £38000 per annum
Posted
04 Dec 2017
Closes
08 Dec 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Technical Services Manager

Huddersfield

Monday - Friday 8.30 - 5pm

IRO £30K plus + bonus scheme

TM Resourcing (Technical & Engineering Division) currently have a fantastic rare opportunity available for the right candidate.

Our Huddersfield based client is now looking for a motivated and target driven Technical Services Manager to provide technical support & training on their products to distributors and end user customers and to support the company's strategic growth initiatives.

You will be creating, developing and delivering a range of technical sales and service training modules.

Offer telephone technical service support to UK distributors and service personnel as required.

Create and deliver a full set of service and product application training modules packages for UK Sales and Service teams.

Handle technical product and application enquiries from UK sales personal and distributors.

Create Service / Technical Bulletins

Create set of Commissioning sheets and report templates for the entire range of products.

Liaise where necessary with other locations to gain necessary answers to resolve technical issues to satisfactory conclusion in timely and professional manner.

Check returned Warranty Parts from Dealers

Occasional in field technical support including trouble-shooting for UK distributors and direct customers on products and compressed air systems, providing reports and feedback as required.

KNOWLEDGE/COMPETENCIES:

Proven track record, preferably +5 years, in a technical or support role within the Rotating equipment in an environment of constant change.

Strong presentation skills and training qualities.

Ability to create and deliver a variety of training packages, theory in Power Point format and practical hands-on drawing on data and information researched and experience essential.

Excellent communication skills, with a can do attitude a prerequisite.

High level PC literacy.

High level of personal effectiveness, discipline and organization required.

Ability to prepare accurate reports and technical bulletins.

Ability to promote a professional company image, when in contact with UK end user customers and distributors, essential.

Understanding of Compressors and Company procedures, desirable.

Persistent and self-motivated with the ability to work as part of the UK sales and service support teams.

Demonstrated qualities of consistency, diplomacy, discretion, risk-taking and integrity.

Willingness to travel within UK. Some travel to European meetings will also be necessary.

To apply for this great opportunity please send your CV to Laura Thompson


This job was originally posted as www.totaljobs.com/job/77772780