Stock and Systems Manager

Culina Logistics
30 Nov 2017
08 Dec 2017
Contract Type
Full Time
Job Title: Stock and Systems ManagerSite: Markham Vale 2Core Days: Any 5 from 7, typically Monday – Friday Core Hours: 09.00am – 17.00pm, however due to the nature of the role you will be expected to adopt a flexible approach to your working hours.
The Role
Reporting to the Site Manager, you will be responsible for managing the Stock Control department to ensure stock accuracy, processes and procedures are met operationally. You will contribute to ensuring the operation is operating effectively and efficiently. Key Responsibilities
  • To provide operational support to ensure all customer requirements are adhered to
  • To investigate and resolve stock discrepancies, customer requests and stock amendments in a timely and accurate manner, whilst adhering to operational processes and procedures
  • Prevent operational downtime due to stock or system queries
  • Meet operational KPI’s and customer expectations
  • Complete physical stock checks, manage, investigate and resolve stock accuracy and submit report findings
  • Reconcile Autostore with the customer to ensure stock accuracy is met on both sides
  • Administer samples, through the system to operations
  • To manage the system configuration reporting on efficiencies in the operation
  • To co-ordinate all WMS system processes
  • To communicate all mismatches to the customer and resolve and other queries that may arise
  • To manage product recall and quality assurance
  • To manage damages in transit and in the Warehouse in an accurate manner
  • Ensure stock records are met for all goods warehoused, received and dispatched
  • Produce stock holding and throughput reports for costing purposes
  • Responsible for the production of Exception reporting for inbound deliveries (mismatch) and collection deliveries outbound (shortages)
  • Production of stock adjustments, perpetual inventory and customer specific reports on a daily, weekly and monthly basis
  • Responsible for managing, maintaining and ensuring that all KPI expectations are met within the agreed parameters set by the customer
  • Responsible for ensuring all internal audits are conducted and any corrective actions are reported and implemented as a priority.
Transferrable Skills
  • An analytical approach to investigate and resolve enquiries.
  • A clear understanding of the customer requirements ensuring that all queries are dealt with in an efficient and effective manner.
  • Able to work as part of a team and to clearly demonstrate a professional attitude towards all colleagues.
  • An organised and focused approach to all administrative duties.
  • IT literate.
Measures & Performance
  • Internal KPI’s and SLA’s
  • Efficiency of resources utilised
  • Customer Satisfaction
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