Technical Support Engineer

1st Choice Staff Recruitment Ltd
St Neots
£23k - 25k per year
24 Nov 2017
09 Dec 2017
Contract Type
Full Time
Technical Support Engineer

Are you an experienced technical support engineer with experience of providing outstanding customer support with variety of systems and services?

You will work as part of a strong technical support team, responsible for the support and day to day management of our customer solutions. You must have a strong Microsoft background in an MSP environment. Be approachable and people focused as well as having a strong technical background.

The support team is a fast paced environment with a team of highly skilled engineers.


- Previous experience of working in a similar role
- The ability to communicate clearly and concisely
- Driving licence and access to a vehicle as you will be required to travel to customer sites from time to time.
- Administration and troubleshooting of Active Directory based environments
- Microsoft Exchange 2010+ or Office 365 administration
- Understanding of Remote Desktop Services or Citrix technologies
- Working knowledge of Group Policy
- Logical approach to investigating and resolving issues
- Desire to succeed and progress

Desirable skills and experience

- Previous experience within a Managed Services Provider (MSP)
- Understanding of backup technologies
- VMware product experience (ESXi or vSphere)
- Microsoft System Center Configuration Manager (SCCM) experience
- Office 365 technologies such as SharePoint or Skype for Business
- Basic understanding of networking (DNS, DHCP, switching, routing, VPN)

This is a full time position located in St. Neots.

For further information please contact Stacey or Kristie on ************ or email ********************************

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we?re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck! 1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
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