Digital Operations & Account Manager - Digital Services & Solutions

John Ross Associates
From £20,000 to £25,000 per annum + Benefits + Progression
30 Nov 2017
08 Dec 2017
Contract Type
Full Time
Digital Operations & Account Manager - Digital Services & Solutions

Our client is a privately owned vibrant, digital, data and marketing agency in the South West looking to recruit an experienced Account Manager or Client Services Executive with experience in the digital and marketing arena.

Digital Account Managers / Digital Project Managers or Account Managers / Client Services Executives with a relation to IT / Digital Services will have a significant advantage.


The purpose of this role is to proactively own and manage the day-to-day delivery of external and internal client requirements and jobs through effective planning, scheduling and coordinating.

The role focuses on day to day client and account management for a range of digital campaigns. You will be tasked with acting as a primary point of contact keeping stakeholders fully informed and involved throughout as well as strategically managing and developing accounts against set plans and targets.

The projects will all be centred around email marketing, SMS campaigns, web and software development, online.


Experience of workflow, process and account managementAn exemplary customer service manner and ability to confidently and articulately discuss client and internal issues by telephone, email and face to faceExcellent client, project and workload management skillsAn ability to understand clients’ campaign requirements, however complex, and articulate this to stakeholders at all levels of seniorityA positive and flexible attitude with a drive to achieving both personal and business successFlexibility to work outside of normal hours to meet project deadlines where requiredBe highly organised having an ability to multi task, prioritise and manage own time effectivelyExcellent communication skills and an ability to manage multiple workflows and resources both internally and with clients in a high pace environmentProven ability to identify new opportunities, problem solve and present solutions in business critical situationsA persuasive and confident approachExcellent written and oral communication skillsOutstanding attention to detailAn open, honest and transparent attitudeAn understanding of the value of ‘team.’Desirables:

Digital campaign management experienceExperience of working within a digital, creative or marketing environmentSalary:
Our client will offer a guideline salary up to £25,000 + benefits and perks after probation.
Please call John Ross on the details provided or submit your CV direct highlighting your relevant experience.
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