German or Dutch Speaking Agent - Tourism

Recruiter
Search Consultancy
Location
Dunfermline
Salary
Up to £19000 per annum + Commision
Posted
05 Dec 2017
Closes
08 Dec 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Dutch / German Speaking Agents Required Salary 19,000 per annum - Including Benefits + Commission Fantastic Opportunity to join an Established Award Winning Business Full Time Shifts available Varying shift Patterns, including some weekend shifts Dunfermline Do you strive to deliver excellent Customer Service and have a passion for Sales? We are looking for fluent speakers of Dutch and/or German. It's equally important that you are fluent in English. If this is you, we may just have the perfect role for you! Our Client is an award-winning company based in Dunfermline, offering Camping holidays across Europe. Established for more 50 years, the company is currently going through a period of growth following a change in ownership. We therefore have some fantastic opportunities to join our newly established German team, within our busy Contact Centre. The role will be varied, but will predominantly involve you handling inbound Sales and Customer Care enquiries. It will be your responsibility to deliver excellent service and maximise revenue opportunities working to KPI's. In addition, you will also use other methods of communication, such as e-mail and live chat to ensure our customers receive exceptional service. There will also be an expectation for you to be flexible and to support the needs of the business. We are looking for agents who are fluent in the above languages and who also possess excellent communication skills in spoken and written English. You will be confident using all Microsoft packages and whilst travel experience is preferred, we will also consider applicants who hold previous experience, where you can display transferable skills. This role offers a great opportunity for the right candidate. We will give you the support and training to ensure your product knowledge becomes second to none and the opportunity to develop your career within the Contact Centre industry, with a highly respected award winning business. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.