Retail /Reception /Café Assistant
Retail / Reception / Catering Assistant Forest Retreat Support Crew Set in the beautiful countryside of the Loch Lomond and Trossachs National Park on the shores of Loch Long, the Forest Retreat is the hub of our cabin location. The Support Crew role in the Forest Retreat is exceptionally multi-faceted and always interesting. The focus for this role will involve doing anything and everything to deliver customer delight - engaging with our guests while working at reception, being part of the retail team and helping in our cafe / bar. Passionate about creating unique and memorable holiday experiences, you should have a background that involves resolving customer issues and balancing the demands of customer service and commercial success. Articulate and approachable, you must be able to strike a rapport with guests and have a helpful, positive personality. You will see problems as opportunities, and though you are confident and independent, you will also be a team player. Basic IT literacy would be an advantage and you should understand how everything that you do can impact on profit and loss. Our Support Crew benefits include an optional pension scheme, employee rewards scheme, full paid holiday and the opportunity to join a great team and deliver an outstanding holiday experience for our customers. Also offered is a team discount on our cabins for both yourself and your friends and family. We have a strategy to promote from within so this could be your first step on the ladder of running your own Forest Holidays location one day. Forest Holidays has almost 600 cabins in nine locations across the UK and has funding to build several more of our stunning locations across the country. In 2016 an amazing 96.7%* of guests said they would return to Forest Holidays! (*Source: CSN external phone surveys, 2016). We are always on the lookout for talented and hardworking individuals to join our team. In a covering letter you should state why your skills and experience make you ideal for the position, if you have your own transport and confirm you are available to work weekends if required. Full address: Forest Holidays Argyll Cabins, Ardgartan, Arrochar, Argyll & Bute, Scotland. G83 7AR.