Claims Handler

Recruiter
Employment Specialists Ltd
Location
Diss
Salary
£15000 - £21000 per annum
Posted
01 Dec 2017
Closes
03 Jan 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Claims Handler - Diss - £15,000 - £21,000

A new and successful Company within the Insurance industry is looking for experienced Motor Claims Handlers due to a period of substantial growth.

Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best possible Claims experience.

Key Responsibilities include:

  • Maintaining ownership of your allocation of claims, setting up and handling each case from first notification through to settlement
  • Ensure claims are settled within specific handling times and Customers are kept updated with the progression of their claim
  • Managing and promptly resolving all external and internal queries
  • Building, developing and maintaining close working relationships with customers ensuring a consistently high standard of service is provided
  • Adhering to your personal authority limits and referring for authorisation above those where necessary

To be successful in this role you will need to demonstrate:

  • Existing Motor Claims Handling experience either Accidental Damage or Third Party
  • Strong customer service, communication and negotiation skills
  • Methodical and accurate approach to work
  • Strong attention to detail and natural problem solving abilities