Bar Floor Manager

The Principal London
Covent Garden
02 Dec 2017
08 Dec 2017
Contract Type
Full Time

Fitz’s is a wide-eyed, grand-scale cocktail bar that aims to recreate the preconception of the ‘London Hotel Bar’. The bar takes a cue from the city’s world-renowned approach to classic hospitality and Fitz’s roars with a peerless atmosphere and energy with a programme of DJs and performers. The unique ‘two bars in one’ layout allows guests to enjoy an intimate nightcap or a raucous celebration in perfect unity. Expect striking, modern mixed drinks from some of London’s best bartenders and a team of genuine personalities providing the welcome.

The Floor Manager responsibilities & duties will include:

  • Leading Fitz’s floor team through nightly service, keeping them organised, motivated and focussed on the guest experience
  • Active participation within Fitz’s Bar whilst being recognisable as a host within the floor area
  • Embodying the Principal values and encouraging the team to do so
  • Embodying (and ensuring floor staff’s compliance with), service standards as detailed in our SOPs and ‘Waiter’s Manual’
  • Liaising with our Host, Reservations and Guest Relations teams to draw up an efficient pre-service seating plan, accommodating guests’ special requests wherever possible.
  • Ensuring Fitz’s team are aware of any menu changes, large parties, private events or special requests through provision of a nightly pre-service briefing
  • Presiding over cash float and cash/credit handling in accordance with company policies and procedures

As our Floor Manager you will:

  • Have excellent and innovative beverage knowledge and drink presentation skills
  • Have excellent communication and interpersonal skills
  • Be energetic with a passion to do a great job
  • Be able to manage staff in a calm and inspirational manner
  • Demonstrate a passion for drinks
  • Have a can do attitude and be a team player
  • Have excellent organisation skills
  • Be numerate and computer literate with an understanding of financial drivers


  • 31 days holiday each year, including bank holidays, this increases annually up to a maximum of 33 days
  • Life Assurance
  • Excellent employee recognition programmes
  • Discounted accommodation within the group for both yourself and friends
  • Bonus for recommending someone into the organisation
  • Yearly stay to experience our hotel or a sister hotel
  • Voluntary perks from our online benefits platform
  • Vast range of learning and development programmes
  • Opportunities for promotion and transfer across the group
  • Employee social events
  • Free Employee Assistance Helpline for you and your family
  • Occupational health service
  • Meals whilst on duty
  • Free laundry service for most positions
  • Season ticket loan

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