eCommerce Trading Manager

22 Nov 2017
03 Jan 2018
Contract Type
Full Time
Wickes is an exciting, fast paced, changing environment and we have a lot going on for 2017! We strongly believe our culture is one of the many reasons people join us as well as the opportunity to excel and get involved in different initiatives, we’re a great bunch!

What are we looking for?

This role will be responsible for delivering online sales within the business unit and then overall multichannel sales, which will rise each year in line with our 5 year transformational plan

What you’ll be doing;

Lead all onsite merchandising commercial decisions in line with the Wickes Trading plan with business unit (Building materials, specialist & Kitchen, bathroom, flooring and tiles), with the objective of driving commercial success through decision making, by delivering best in class website experience and ensuring we have the most relevant website through onsite personalisation tools.

We expect this individual to be an experienced E-commerce Trading Manager, who will be able to confidently elevate existing E-commerce initiatives as well as identifying new areas of opportunity online to elevate user experience, acquire and retain customers, execute digital marketing strategies, reinforce the brand identity and to ultimately drive revenue and increase conversion within business unit responsibility.

Responsible for developing and executing trading strategies to drive performance and achieve budgeted sales and profit targets, whilst working effectively with stock control teams to manage the online lifecycle of products and availability. Ensure Wickes website is up to date, relevant and personalised.

To maximise the sales & profit potential of the ecommerce sales channels through commercial understanding of product, customer and internal capabilities, whilst maintaining the brand image and not compromising total company profits.

Plan and lead the product range offers and promotions in collaboration with commercial and promotional planning teams

Ensure the entire business is coordinated and aligned behind the online trading priorities

Manage the monthly/annual sales and business reports providing detailed analysis on key business metrics including site performance, conversion rates, sales by product and all digital channels.

What we’re looking for…

A minimum of 3 years eCommerce experience in similar role

Proven analytical and problem solving skills

Strong commercial acumen and financial competence

Proven influencing skills across all levels of business (including board level)

Exceptional collaboration skills. Bringing together cross functional groups of people

Experience using Google Analytics (or similar web analytics) to identify trends and take appropriate actions

An understanding of SEO, and the impact of actions on search visibility

Web Merchandising

External best practice in development of trading plans and marketing calendars

Website analytics platforms experience

A full job description is available prior to interview.

What we can offer you?

Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers and that’s why the first thing you’ll notice at Wickes is the way everyone pulls together. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home

Our strong family values and 'cornerstones' lie at the heart of the success of our journey - from family business to forward thinking business. If matching your ambition to our culture is an exciting prospect, there's never been a better time to join us.

And if, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of perks on top of a salary that grows with you as you grow in our business.


This job was originally posted as