Senior Planning Analyst - Agile Working

Recruiter
Sky Betting & Gaming
Location
Leeds
Posted
30 Nov 2017
Closes
03 Jan 2018
Contract Type
Permanent
Hours
Full Time

At Sky Betting & Gaming we don't have Teams we have Tribes. Each Tribe is made up of small, agile and autonomous squads who work collaboratively with a shared purpose.

So whether you join our Bet Tribe, Early Careers Tribe or anything in between, you will work with a group of people with raw energy, natural talent, and the kind of spirit that helps us think big, act bold, and change the game.

It all means that we've created the kind of workplace that wins awards such as a place on the prestigious list of Sunday Times 100 Best Companies to Work For.

What you'll do:

Accountable for the short-term plans and forecasts across operational departments and ensuring that resource is adequately spread to deal with demand. Supporting the RP manager with strategic plans that will be driven from the short-term data. Will hold planning meetings with Stakeholders to ensure visibility of the plan is transparent. Will set up a RP team for success and drive performance through team management.

How you'll do it:

The resource planning team is part of Operational Excellence and relatively new team looking at optimizing operational efficiencies, customer obsessed and exceeding expectations.

Key Responsibilities:

  • Up keep and communication of all plans and measure accuracy of these. Continuous leaning piece
  • Oversee the setup of schedule management and distribution to ensure people are "in the know" about their shift.
  • Support the decision making over the operational resource pool and allocation of staffing.
  • Builds and maintains a team who are known as 'experts' in resourcing and planning
  • To provide leadership, direction, development and motivation for a small team of Analysts
  • Ensure accurate forecasting is in place across all multi-channel activities
  • Ensure optimal use of resource via effective scheduling optimization plans and processes using a WFM (Work Force Management System).
  • Work with senior leaders to ensure development of technologies, processes and people are in line with corporate strategies and targets

Key Tasks

  • Leading planning meetings with internal stakeholders.
  • Leading the build and continual refinement short term plans
  • Support the operational functions - Key Stakeholders
  • Keep sight of short term marketing change
  • Effective relationship across operations and marketing

Line management:

  • To lead and define the performance measures and personal objectives for RP analysts, ensuring these duties lead directly into the delivery of your overall responsibilities.
  • Ensure each individual delivers these objectives through regular contact, appropriate personnel management processes and support. Ensure objectives and results are recorded and discussed regularly throughout the review period, including succession planning.
  • To act as a role model, living the brand values and setting high standards through own behaviour and actions.
  • To actively ensure that any systems containing either your information or team information are up to date and accurate at all times.

How we work:

To be successful in the role you will need to have:

  • Experience at working effectively in a high-pressure environment, to challenging deadlines.
  • Manual Erlang experience.
  • Experience of forecasting & scheduling.
  • The ability to promote the introduction of new ideas by continuous improvement initiatives.
  • Self-motivated, enthusiastic, professional individual.
  • Competent use and understanding of WFM.
  • Excellent Problem-solving skills.
  • Good organisational skills.
  • Excellent Communication Skills both verbally and written.
  • Excellent diplomacy/creative skills.
  • Self-motivated, enthusiastic, professional individual.
  • Excellent MS office application knowledge including Excel & Access.
  • Knowledge of planning applications and structure.

Working 37.5 hours per week any 5 days from 7 between the hours of 0900 - 1730

Based in Yorkshire, we have grown to become one of the UK's leading online betting and gaming companies. A business driven by bleeding edge technology, that brings the excitement of sports betting, casino games, poker and bingo to over 700,000 customers a day & growing!

It's a workplace like no other, with a mission to make Betting & Gaming better.

And we want you to be part of it.

Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.