Application Support Manager

Recruiter
Hays
Location
Livingston
Salary
£30000.00 - £40000.00 per annum
Posted
01 Dec 2017
Closes
08 Dec 2017
Contract Type
Permanent
Hours
Full Time

Application Support Manager

Your new company & role
A leading software organisation based in Livingston require an application support manager/ team leader to lead an application support team. The candidate should be from a sql or oracle background. The ideal candidate may be an experienced application support analyst who is looking for a team leader role, or an application support manager already.


What you'll need to succeed

  • Package software support involvement including the logging, responding and closure of support calls.
  • Experience of working within service level agreement environments.
    • Good Technical skills including: MS Windows Server 2008/2012/16, Microsoft Word, Microsoft Excel.
  • Remote support tools.
    • Experience or knowledge of ISO27001 or ISO9001 standards would be advantageous.
  • Experience or knowledge of ITIL (V2 or V3) principles for Service Management.
  • Incident, Problem, Change and Release Management.


What you'll get in return
£30 - £40,000 annual salary (£40K would be applicable for strong candidates only)

  • 25 days holiday entitlement + public holidays (Jan-Dec) - pro-rata on joining;
  • BUPA cover (with family cover as an option for an additional monthly fee), subject to eligibility and following the probationary period;
  • Wellbeing service provided by BUPA;
  • Discretionary annual bonus (Nov - Nov) based on company and personal performance;
  • Option to enrol in Company Share Save Schemes when applicable;
  • Company laptop and PDA
  • Life Assurance (Death in Service) - 4x salary on joining;
  • Auto enrolment to pension scheme, eligible 3 months after joining;
  • Childcare Voucher Scheme;
  • Personal and Business travel insurance for employee and family (subject to terms)



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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This job was originally posted as www.totaljobs.com/job/77726348