Retail Manager, Peacehaven

Pets Corner Ltd
£15,000 - £19,999
22 Nov 2017
13 Jan 2018
Contract Type
Full Time

Retail Manager

Peacehaven, working any 5 out of 7 days a week.

378 S Coast Rd, Telscombe Cliffs, Peacehaven BN10 7ET

We are an award-winning family run business. Continuing to grow, we now have over 160 stores around the country. Dedicated to providing the best animal welfare in the industry, our Retail Managers are friendly, knowledgeable and self-motivated with many progressing internally and achieving great careers.

Retail Managers at Pets Corner have a genuine enthusiasm for people and pets, creating a positive shopping experience that means our customers return again and again. Naturally able to engage with people, our friendly and positive Retail Managers demonstrate leadership qualities and have the motivation to learn more and train others.

The role of Retail Manager will include:

  • Ensuring our animals are well cared for, safe and healthy
  • Leading by example by demonstrating a hands-on approach to motivate and train the team
  • Key holding responsibilities
  • Processing cash and card transactions and cashup and banking duties
  • Checking deliveries and notifying of discrepancies when applicable
  • Delivering exceptional customer service at all times
  • Only ever selling pets once sure that the prospective new owner totally understands the pet’s requirements
  • Recommending products and services to customers
  • Making sure products are well presented and clean with a good shelf life
  • Maintaining high standards of stock control
  • Keeping up to date with promotions and ensuring shelf labels are up to date

Essential skills required for the role of Retail Manager:

  • Leadership and management qualities
  • The ability to motivate others
  • Unrivalled passion for animals and their welfare
  • A confident, positive and helpful attitude
  • A desire to genuinely get to know our customers and their pets, building strong relationships and going ‘the extra mile’ when required
  • Strong customer and team focus with excellent communication skills
  • The ability to confidently handle cash and card payments
  • A thirst for continued training including product knowledge, pet welfare policies and professional development
  • The drive and determination to work equally well as part of a busy team and under own initiative

Why join us?

Pets Corner has become a larger company however it is still very much a family business at heart where you are a name, not a number. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

Benefits of becoming a Retail Manager with Pets Corner:

  • Up to 35% discount
  • Continuous training and development via our in-house training programme and external courses
  • Opportunity to earn sales related bonuses
  • Pension

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