IT Infrastructure and Messaging Engineer

Ceema Technology Recruitment
30 Nov 2017
08 Dec 2017
Contract Type
Full Time
A world leader in the design, development and implementation of sustainable surface water management systems, based in Shefford, is looking for an IT Infrastructure and Messaging Engineer to join their growing team on a permanent position. The Engineer will manage, install, maintain and ensure availability and security of the network, hardware and software, as well as providing second and third line technical support for the IT network infrastructure. They will be responsible for IT infrastructure and ensure that user issues are resolved and that IT strategies are in place covering all aspects of the IT infrastructure.

The successful candidate will:

*Manage the company's messaging infrastructure, as well as install, support and maintain the network infrastructure, including monitoring network performance.
*Perform advanced diagnosis procedures on hardware, peripherals and applications, while providing advice on compatibility of hardware and Operating System plus compatibility of applications with existing systems, based on user requirements.
*Manage active network components including switches, routers and firewalls, ensuring that the company network is secured correctly, while managing remote access to the company's intranet for both internal users and trusted vendors.
*Work collaboratively to define, document and manage the processes relevant to the IT department and ensure that changes are made appropriately. Maintain appropriate configuration and change documentation for all network systems and regularly schedule and complete maintenance tasks, e.g. firmware upgrades.
*Design and implement network infrastructure to meet the company's requirements, plus support the installation, maintenance and upgrades of desktop hardware and software.
*Work with the IT department of the parent group in Germany to ensure UK requirements are met with any global initiatives. This may include providing support to other countries as part of the global team.
*Implement appropriate security systems to protect hardware, data and confidential information in a segmented and flexible manner appropriate to the needs of the various different groups of users.

They will manage vendors and develop SLA's, while monitoring the performance of existing SLA's, as well as purchasing equipment in line with budget and set parameters. The Engineer will provide second and third level of in-company support for more complex requests, and where appropriate provide cover in performing first level support for users. The Infrastructure and Messaging Engineer will analyse the support logs to produce detailed management reports and help plan future support service developments, and regularly review options for the network to ensure optimum utilisation.

Will have good working knowledge of:

-Cisco switches and networking hardware
-TCP/IP and troubleshooting network issues
-Firewalls, security software and internet technologies
-VMWare Virtualisation products, including ESX Server and VCenter Server
-Windows 10 implementation and support
-SQL administration, including backup and migration of databases

Good knowledge of current IT infrastructure topics and directions, including cloud migrations coupled with the ability to analyse and advise on suitable IT solutions for the business.

Preferably the Engineer will educated to degree level and possess a Cisco CCNA or similar network qualification, as well as a MCITP or similar qualification.

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