Application Support / Application Specialist

Reed Technology
£35k - £45k pa
01 Dec 2017
03 Jan 2018
Contract Type
Full Time

Application Support / Application Specialist sought by a market leader who have offices based in Chessington. The role is responsible for the management of applications and specific functional areas of applications used by the business.

The job holder is the subject matter of expertise for its specific application domain and will work with the IT team and business owners of these applications to define and document requirements for enhancements, at both project and small change level. They will also ensure that the evolution of the application is aligned with company strategy.

The job holder will work with Release Management, Development and testing teams to ensure releases are deployed into managed environments with minimal business impact.

The job holder will be responsible for ensuring sufficient documentation and knowledge transfer is provided to IT teams to enable a smooth transition of support from the development teams.

The job holder will work closely with the IT team to ensure root causes of incidents are understood and takes ownership of the Problem Management process to ensure corrective action is taken to prevent recurrence.

The job holder will be responsible for ensuring underlying application problems, projects, small change and upgrades are clearly planned alongside other IT application changes working with other Application Analyst.

The following experience and skills are required:

  • Proficient in thinking logically with a systematic, disciplined and analytical approach to problem solving
  • The role will make verbal and written reports and presentations as will write concise documentation at each stage gate of the project life cycle.
  • Experience of DB2
  • Experience of operating systems: exposure to Windows Server; good knowledge of the Linux OS,
  • Experience of gathering and documenting user requirements
  • Familiar with testing techniques

As well as great benefits you will be offered great career opportunities, training and development. If you are keen to discuss this further then please apply with an updated CV.

Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided.

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