DevOps Solutions Consultant

Recruiter
83Zero
Location
London (Greater)
Salary
£80000 to £100000 per annum Plus bens
Posted
30 Nov 2017
Closes
08 Dec 2017
Contract Type
Permanent
Hours
Full Time

DevOps Solutions Consultant

£80k - £100k base plus package

London, United Kingdom

Our client are the most exciting software vendor in the Continuous Delivery Management arena helping Enterprise organisations manage their DevOps environments.

They are looking for a proven Solution Consultant to be responsible for the successful delivery of their solutions and services, in a client consulting environment. Their clients are our number one priority and are some of the biggest names in IT.

Key Responsibilities:

  • Manage all aspects of customer engagements from pre-sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes
  • Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status report
  • Driving process definition, re-engineering, improvement and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders
  • Developing required documentation such as workshop agenda, presentations, gap analysis reports, process flow diagrams, roles/responsibilities
  • Configuring their solutions to meet customer requirements
  • Providing training and mentoring to the customer team
  • You will be required to travel.

Requirements:

  • Proven experience in defining and deploying ‘to be’ best practice Release Management and Test Environment Management processes and in identifying solutions from a people, process and technology perspective
  • Strong understanding and experience with leading PPM, ALM and ITSM toolsets and how they relate to each other as part of the End to End lifecycle
  • Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
  • Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
  • Solid background in IT Delivery, Operational support or consulting, with experience in process analysis and improvement
  • A degree or equivalent, preferably in Information Technology

This is very exciting opportunity to join a fast growing EMEA function working across professional services (Scope, define, implement & train) and customer success (maintain, build adoption, identify upsell and cross-sell and mitigate churn).