Pensions Engagement Manager in London

Recruiter
Pearson
Location
London (Greater)
Posted
02 Dec 2017
Closes
03 Jan 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Reporting to the Pensions Directorand as part of the team looking after over 26,500 members with over £4bn worthof pension liabilities, you will be responsible for the design and delivery ofthe pensions engagement strategy for members of Pearson’s UK pensionarrangements, with the goal of improving member engagement and providing highquality information and guidance to members.

Main activities/responsibilities:

  1. Development and delivery of a strategicplan for member engagement, working closely with the pensions leadership team,communications consultant and senior stakeholders.

  2. Deliver specific targets for theoutcome measures relating to the engagement strategy and our transformation todigital.

  3. Develop the pension plan brand andengagement channels reflecting member segmentation.

  4. Deliver website capability and promotionof member self-service.

  5. Deliver continuous improvements in allwritten material underpinned by compliance with relevant regulations.

  6. Conduct ongoing research into memberengagement effectiveness.

  7. Ensure all communications adhere to thePlan’s brand, writing guidelines and regulatory requirements.

  8. Engage directly with members /employees across all Pearson’s UK businesses.

  9. Have line management responsibility forthe Pensions Communications Consultant.

Qualifications

Substantial experience of design and delivery of digital strategies

  • Substantial experience in marketing and communications delivery

  • Substantial experience of pensions communications

  • Forward thinking, innovative and can drive effective change

  • A flexible approach to work at all times and a commitment to drive delivery of solutions within deadlines

  • Highly developed stakeholder management, negotiation and communications skills

  • Proactive and positive attitude, focussed on members and other stakeholders. Must possess an enthusiasm to work collaboratively with other team members, colleagues and suppliers.

  • Proven track record in people management

  • Strong written and oral communication skills. Strong analytical skills

  • Qualifications such as PMI would be desirable but not essential