Customer Service Advisor

Recruiter
Search Consultancy
Location
Edinburgh
Salary
Up to £9.00 per hour
Posted
03 Dec 2017
Closes
08 Dec 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Customer Service Representative Gyle, Edinburgh £9.00/hour Do you have call centre experience? Looking for a new challenge? My client, one of the UK's leading financial service providers is looking for Customer Service Representatives to join their Pensions team. As a Contact Customer Service Advisor, you will: ability to answer calls so they can be dealt with at first point of contact promote positively during all customer interactions investigate and deal with customer problems in a focused and courteously manner understand our security check procedures understand and follows Treating Customers Fairley principles with every customer interaction use active listening for each call to ensure each customer receives an appropriate response We are looking for the right candidate that will seek to deliver exceptional customer service; previous pension experience is beneficial although not essential. *The hourly rate of pay is £9.00 for a thirty-five hour working week, Monday to Friday in a shift pattern between the hours of 8:30am and 5:45pm. This will be a 3 month temporary role with the opportunity to be made permanent based upon performance and behaviours.* If you are confident, have excellent oral and written communication and have a "can do" attitude please apply today. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.