Helpdesk Analyst

Davanti Solutions Limited
£25,000 - £29,999
20 Nov 2017
14 Jan 2018
Contract Type
Full Time

Job Title: Helpdesk Analyst

Location: Woking

Salary: - £25,000+ (Including Out of Hours) + Microsoft Training

Key Skills / Experience

*Windows 10.

*Active Directory.

*Hardware / Software Support.


*Excellent communication skills.

Key Responsibilities:

  • To provide technical support to users for IT.
  • Hardware Support including Server hardware, PCs and peripherals.
  • Software Support including OS and a variety of software packages.
  • Network Support including Routers, Hubs and Structured Cabling.
  • Server Support including Active Directory and User Maintenance.
  • To complete tasks as logged in the IT Support System.
  • To work closely with other service providers to ensure that equipment is maintained and any service contracts are reviewed.
  • To conduct site surveys to assess existing and future infrastructure requirements.
  • To work closely with the other members of the IT department to achieve support and project aims.
  • To provide IT advice and training to users.
  • To prioritise work to ensure IT support tasks are completed.
  • To travel regularly to all venues to provide support and preventative maintenance.
  • To work with other departments to advise and help with implementing IT solutions.

A fantastic opportunity for a Helpdesk Analyst to work for a highly regarded major international organisation.

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